Customer service, where are you?

The following is a conversation I had with the jewelry store soldering my rings together.


*ring ring* (old school phone ring all in my head)


Jewelry store-Hello S****e Diamonds, how can I help you?


Me- Good Morning, I was phoning to check the status of my rings we dropped off to be soldered last Friday.


Jewelry store- We will call you when they come in.


long pause


Me- Oh. We dropped them off last Friday and they said they would be done in a week and its been longer than a week.


Jewelry store-*sigh* whats the last name.....and the first name?


Me- Gamble, Terry.....yes with a 'y'


Jewelry store-There here.


another pause


Me- Oh? when did they come in?



Jewelry store-Dec 3, last Thursday.



Me- I thought you said they would call when they came in?



Jewelry store- We don't call on the weekends, we're to busy.



Me- (with tongue bit between teeth) Thank you, we will be in when we can.



Jewelry store-.........dial tone.



Is it just me? I have been so anxious to get those precious rings so special to me back on my finger...the store is all the way in the west end and we could have made it there over the week end..now I wait another week to go get them.


I think someone needs a Merry Christmas when I get there.